CEO, Managing Director
Mr. Crapps has been involved in the creation and expansion of companies in the USA and abroad for more than 20 years. He is an entrepreneur with a passion for bringing together the talent and vision necessary to ensure success in various cultures.
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Mr. Crapps past experience has included the development and expansion of software and services organizations globally, and the development of new business channels and new market growth in various business segments. His focus is on bringing the best relationships to bear in local cultures and to ensure the best return on investment for companies that invest in global expansion.
Mr. Crapps developed the world-leader CollectionWorks software system for the international receivables management and recovery market, and guided the business into many 'firsts' in the industry, including the first collection software to operate on the Windows operating system, first to be able to handle 'double-byte character' language management among others.
After negotiating the acquisition of the CollectionWorks International company by an Australian company (Admerex Ltd), Mr. Crapps worked with that company to continue the expansion of the business and the further development of the industry in 26 countries. In 2008 Mr. Crapps successfully negotiated the acquisition of the USA business of the original company from Admerex Ltd back into the Purlieu Solutions Group, and continues the growth and expansion of the business.
Mr. Crapps helped to open the door to the global receivables management and recoveries opportunities by jointly establishing collection call centers in off-shore locations and expanding the first-party collection and recovery industry into the banks and micro-finance and telecommunications industry outside the USA.
Mr. Crapps has been a speaker a various international conferences on new business development and technology expansion in emerging markets.
Chief Financial Officer
Mr. Knott has managed operations and IT units for major international banks and has extensive experience in the sales and implementation of banking systems.
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Mr. Knott has managed operations and IT units for major international banks and has extensive experience in the sales and implementation of banking systems.
Subsequent to spending 13 years with Citibank, initially as an internal auditor and then running the operations of the Citibank Private Bank in Asia, Mr Knott had executive roles in HSBC and Royal Trust Bank. During this time Mr. Knott managed Finance, Operations and IT units. These roles included the management of several large projects and the incubation of businesses that became significant profit centres.
Mr. Knott assisted in the funding of Temenos Systems and joined the Temenos team in 1993 to develop the growth of the company in Asia. Since 1993 Temenos has become a world leader in finance industry applications with significant business in Asia.
After leaving Temenos in 2003 Mr. Knott was a senior executive and board member with Admerex Ltd, an Australian publicly listed company specializing in providing solutions and systems to the receivables management centers in financial institutions, telecom's, utilities and other credit grantors. Admerex also provides advisory services in the area of Basel II compliance, capital utilization and risk pricing to the finance industry.
Director Global Solutions Delivery
Mr. Patel has spent his career building and managing credit risk and collection operations in major banks and financial corporations and Fortune 500 companies and since 1991 has had significant impact on those operations in USA, Asia and Middle East. He has received awards of Excellence from major institutions including the Service and Excellence Award and Training and Development Award from Citibank.
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Mr. Patel has spent his career building and managing credit risk and collection operations in major banks and financial corporations and Fortune 500 companies and since 1991 has had significant impact on those operations in USA, Asia and Middle East. He has received awards of Excellence from major institutions including the Service and Excellence Award and Training and Development Award from Citibank.
Mr. Patel has served with and developed the risk management operations for globally respected institutions such including Citibank, Muslim Commercial Bank, Union Bank Limited, Saudi Hollandi Bank, Mashreq Bank and United Bank Limited and has served in USA, Pakistan, Saudi Arabia, and Qatar. He has been responsible for delivering the development implementation of credit risk and collection departments within these organizations, and has served as Head of Credit Risk, Senior Consumer Risk Manager, VP of Special Assets Management, Collection Manager of Global Consumer Banking and more.
Mr. Patel understands the internal requirements, operations and expectations of the credit risk and collections marketplace, and brings this extremely varied and successful career to the Senior Management Team of Purlieu Solutions. He will add value to the team by leading the implementation of global best practices and operations in the delivery model of Purlieu Solutions International clients.
Mr. Patel holds a BS degree from the University of Houston Texas, USA in Business and Commerce, and has completed multiple senior level global-level courses at institutions in Asia and Middle East with a concentration in Risk Management and Credit Operations.
Director Business Development USA
Mr. Burton Crapps Jr (BJ) has been responsible for the solicitation, support and delivery of technology solutions to clients in the collection software and services industry for the past 12+ years.
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Mr. Burton Crapps Jr (BJ) has been responsible for the solicitation, support and delivery of technology solutions to clients in the collection software and services industry for the past 12+ years. He has a solid understanding of the requirements of delivery of services to customers in the collection and billing industry, with a special focus on technology, telecommunications and support.
BJ founded and managed Apex Technical Advisors in the Atlanta area from 2003-2007 and guided the company to provide independent consulting and technical support for small to mid-sized businesses. The startup motivation was driven by customer requests for a dedicated network solutions company that could provide specialized LAN/WAN/VPN and telecommunications implementation and support on a 24/7 basis.
BJ Developed a large customer base for an Australian company by in-house selling of solutions and up-selling of software and services, as well as developing a customer base with strong revenues for network and infrastructure sales. Managed the client services team for the international deployment of a major software solution across North & South America, United Kingdom, Australia and New Zealand.
BJ has worked in various levels of IT, project management and operations in different size companies. He has also owned and managed a technology services delivery company and managed the operations and client services groups of several companies in the accounts receivable and credit management software and services industry. BJ has a deep experience in delivering software and service solutions, including dialer and networking technologies that are critical to the latest total solutions delivery model.
IT Director
Mr. Melvin has been a developer of innovation and technology in the collections and recovery IT field since 1990. He has been instrumental in developing cutting-edge collection software technologies that have been well-accepted and adopted globally in collection agencies, banks, telecommunications companies, micro-finance companies and more.
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Mr. Melvin has been a developer of innovation and technology in the collections and recovery IT field since 1990. He has been instrumental in developing cutting-edge collection software technologies that have been well-accepted and adopted globally in collection agencies, banks, telecommunications companies, micro-finance companies and more.
Mr. Melvin has been a core part of the current Purlieu Solutions Group (PSG) team for more than 15 years, and has contributed to our understanding and position in the global collection and receivables management market. He has provided direction, loyalty and input which have helped the PSG team build collection solutions in multiple countries, multiple segments of the industry, and across multiple platform requirements.
Mr. Melvin will provide the strength needed by the PSG team to ensure that we stay on the edge of innovation and bring our clients the latest and most efficient in methodologies and procedures. His knowledge of predictive dialing technology, collection solutions and client needs bring a strong advantage to the PSG road to success.
Director Business Development, Asia
Sayeed Arif experience is in Technology, Networking, and Research with up to date Technology news and updates. His Domain Expertise is in International Business, Sales & Marketing, Banking Technology application/product & Unified Communication & Collaboration in rapidly changing highly competitive IT growth environments with Software Sales & Business Development achievement in the Banking, Telecom & Financial Industry.
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Sayeed Arif experience is in Technology, Networking, and Research with up to date Technology news and updates. His Domain Expertise is in International Business, Sales & Marketing, Banking Technology application/product & Unified Communication & Collaboration in rapidly changing highly competitive IT growth environments with Software Sales & Business Development achievement in the Banking, Telecom & Financial Industry.
Sayeed Arif implemented and executed strategies in Managing, Investigating & foreseeing market evolution by taking Researched-based view and anticipated measures to adapt new tendencies and demonstrated success for companies in Expanding presence, Exploring opportunities, bringing in new Business Partners (Extensive experience in Partner Engagement), Market Intelligence, Opening New Market and strategies in driving sales growth in highly competitive markets.
Sayeed Arif has spent the past 6 years working with international companies including Hewlett-Packard and Accenture providing leadership and productivity in the credit risk and recovery industry.
Sayeed Arif holds a Bachelor of Science degree in Computer Science and Business Administration and a Master of Business Administration Degree in International Business. He currently lives in Malaysia and handles the Asia business development opportunities for Purlieu Solutions International.